Shipping policy

Shipping

Free standard delivery

Standard delivery is free on every order to Australian addresses. We currently deliver within Australia only.

Where your order ships from

Orders are packed and dispatched from Australian warehouses. Once your order has been dispatched you'll receive an email with tracking details.

Delivery times

Delivery times depend on your location and the carrier. Metropolitan areas usually receive orders faster than regional and remote areas. If you have a Christmas deadline, please order early. We'll publish Christmas order-by dates on our website once they are confirmed with our carriers.

Multiple items

If you order several items, they may be dispatched separately and arrive in more than one parcel.

Delivery addresses

Please use a street address where someone can receive the parcel. Some large items can't be delivered to PO Boxes or parcel lockers. A small number of remote postcodes can't be serviced for some products. If we can't deliver your order, we'll contact you and give you a full refund for the affected items.